The Ideal Home Health Care Service Standards - This Is Who We Are

When considering a home health care provider, considering this extensive list beforehand is imperative.

Do we have a list of service standards?

As a Medicare Certified Agency, Ideal Home Health Care believes that you or your loved one needs to understand your Homecare Benefit, your patient rights and have an understanding of your care plan. According to medicare.gov, Home health care is a wide range of health care services that can be given in your home. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility.

The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible. Your home health agency staff member will work with you and your doctor to develop your plan of care. The plan of care consists of written doctors orders for home health services and treatments based on your condition.

The home health team keeps the doctor up-to-date on your condition and updates the plan of care as needed. You have the right to be involved in any decisions about your plan of care and your treatment. It is the doctor, and not the home health team, that authorizes what services are needed and for how long.

Your plan of care needs to take into crucial consideration the following:

  • What services you need
  • What health care professionals should give these services
  • How often you will need the services
  • The medical equipment you need
  • What results your doctor expects from your treatment

As a patient of a Medicare-approved home health agency, you have several rights and the home health agency must provide you with a written copy of them. They include rights such as the following:

  • The right to choose your home health agency (for members of managed care plans, the choices will depend upon which home health agencies your plan works with)
  • The right to have your property treated with respect
  • The right to be given a copy of your plan of care, and participate in decisions about your care
  • The right to have your family or guardian act for you if you are unable
  • The right to make complaints to the agency or the State Survey Agency, found in Medicare Helpful Contacts under Home Health Agency, about your treatment, care that’s not provided, or staff shows disrespect for you or your property

PATIENTS ARE THE PRIORITY